Disabled customers are entitled to apply for one free PA/carer ticket. The carer must be at least 18 years old by Friday 28th April 2023. Please purchase your ticket first and then email us at [email protected] with your name and ticket number to apply for your free carer ticket.

Disabled Access Info

Teddy Rocks Festival will go ahead come rain or shine! There is no refund or exchange available so please bring clothing/layers/jackets, etc. to cover all weather conditions.

Refunds are only considered on major cancellation, substantial alteration or by special exception determined by Teddy Rocks Festival. No refunds will be given for incorrectly booked tickets.

Refunds should be obtained from the point of purchase. A minimum of the face value of the ticket will then be refunded.

Refunds of booking fees per ticket are subject to the terms and conditions of the point of sale.

For more information, see our Frequently Asked Questions