Under 16s

Under 16s may purchase day or weekend tickets but must be accompanied by an adult (aged 21 years or over) on the day. There must be at least one adult for every four children in a group. Please note, age will be checked and ID will be required to pick up your wristband(s) at the gate. Everyone entering the festival, regardless of age, must have a ticket.

No unaccompanied under 16s are allowed on site.

Children 5 yrs and under are admitted free, but must purchase or hold a valid ticket and be accompanied by a paying ticket holder over 21.

Valid and acceptable proof of age/ID will be required at the entry gate in order to pick up your wristband(s) and enter the festival. Valid forms of ID include:

• An in date photographic driver's license or provisional licence
• A valid passport
• Latest version PASS card with hologram and SIA logo
• No photocopies and no out of date ID will be accepted.

Unfortunately no refunds will be given for incorrectly booked tickets. Please download our full terms and conditions for further details.

Download Festival Terms & Conditions

Download Camping Terms & Conditions

Updated 18th March 2019

Terms for entry

We operate a zero tolerance drugs policy: no illegal substances may be brought into the venue. Anyone caught in possession of these substances will be ejected, barred and the police will be informed.

No bottles, cans, alcohol or food may be brought into the festival arena, although baby food is permitted, and food is allowed into the campsite.

Please note, the following items are banned from the festival (campsite and arena):

• drugs, illegal substances such as NOS/nitrous oxide or any other substances banned under the 2016 Psychoactive Substances Act (http://www.legislation.gov.uk/ukpga/2016/2/contents/enacted)
• weapons or anything that can be interpreted as a weapon
• chinese lanterns, fireworks, torches or flares
• camping gas canisters above 5kg
• generators of any kind
• portable/chemical toilets
• any glass/glass bottles
• lasers (including laser pens) or airhorns
• sound systems
• drones or other radio controlled flying/hovering devices
• aerosols over 250ml
• spray cans
• megaphones
• disposable BBQs

Camping

Tents only, campervans, caravans and mobile homes are not permitted.

Campsite Entry Rules

Friday:

Campsite will open for early camping set up (available with all camping tickets) at 3pm. The campsite gates will close at 10pm so please make sure you arrive in good time. Late arrivals will sadly be turned away until the next day.

Saturday & Sunday:

Festival gates will open at 11am. The campsite will close at 00:30am so make sure you are back on site by this time otherwise due to staffing we will have to turn you away. DON'T get caught out!

We encourage everyone who is camping and using our car park to refrain from leaving the site between 10pm and 10am. This is due to making sure we can get you in and out of the site safely. Don't worry we are not keeping you prisoner! But your help with this would be appreciated. Our car park will have friendly security who will be able to assist you if you do need to leave the site.

Monday:

All campers must vacate the site by midday on the Monday (6th May). Please bring a bin bag with you and leave your rubbish in a nice pile for us to come and collect. We like our new home so please help us to return it to its original state.

Alcohol

You are allowed to bring your own alcohol to the campsite, but only a reasonable amount* per adult (remember the organisers put the festival on for free and in our spare time, this means we can give you good bands at cheap ticket prices, please do your bit by supporting our bars and helping us to raise money in the fight against children's cancer). This is for personal consumption in the campsite ONLY and will not be allowed on our shuttle bus or brought into the main arena, where there are bars available. The bars offer a great selection of real ales, ciders, spirits, lagers, wines and soft drinks at reasonable prices.

*Please note alcohol must be decanted into non-glass containers. There is no glass allowed as broken glass can harm children or the livestock who will use the campsite land after you leave.

Cooking

Food is allowed into the camping area but only baby food can be taken into the festival arena

Please note disposable aluminium BBQs are not allowed. Only small purpose built off-the-ground BBQs and camping stoves can be used to cook food but ONLY in designated cooking areas.

Download Camping Terms & Conditions
Updated 2nd October 2018

Hotels

Yes! There are a number of hotels and B&Bs in the local area. You can see a full list on Tripadvisor, where you can check out their ratings, reviews and prices. 

You could also stay in Poole, which is only a 20-25 minute drive away - or Bournemouth, which is 35-40 minutes away. See our travel section for transport details.

There are plenty of places to stay in Dorchester, which is 30 minutes drive away, and Weymouth which is 35 minutes away.

Care and Saftey

Security staff will be on site to ensure crime levels are kept down on site during the festival. Please help yourself stay safe by following the below advice:

• Keep your cash and possessions on you - but if you can leave your valuables at home, do. While you're on site, keep your phone in a buttoned or zipped pocket, a secure bag or use a lanyard to keep it secure. Don't keep your money, bank cards and valuables together - put them in different pockets.
• Consider registering your property such as mobile phones and cameras for free at www.immobilise.com to help the police return your items should they be stolen.
• Protect your mobile phone by keying in *#06# - this will display your unique International Mobile Equipment identity (IMEI) number. Make a note of it so that if your phone is lost or stolen, you can contact your service provider to have the phone immobilised.
• Do not bring illegal drugs to the festival. Bag searches will be carried out at the entrance gates. If you take prescribed medication, keep it with you at all times.
• If you have witnessed or are a victim of a crime, report it to the festival staff on site. In an emergency, call the Dorset Police on 999.
• Ensure you know where your nearest emergency exits are.
• Follow any instructions given by Stewards, Security and Police.
• Move away from any dangerous/antisocial behaviour. Notify Security if you see any antisocial or dangerous behaviour.
• Move to where there is more space if you see a crowd surge occur.
• Ask for help if you need it and help others, especially if someone falls.
• Stay calm - if you're in distress, ask to be taken to the Welfare Tent.
• Look after yourself and those around you, even people you don't know. If you suspect somebody is unwell take them to a first aid or welfare area/tent. If they are not responding please alert a Steward immediately who will call for the necessary help. Please don't attempt to move them as you may do more harm than good.
• If you need to take medication regularly remember to bring it and let your friends know of any illness or allergies you may have and where your medication is stored.

For people camping, the following BBQ Safety information the dangers of Carbon Monoxide is important:

• There have been a number of tragic deaths nationally from carbon monoxide poisoning linked to the use of barbecues within tents, camping structures and caravans.
• Carbon Monoxide (CO) is a colourless, odourless, tasteless poisonous gas produced by incomplete burning of carbon based fuels, including gas, oil, wood and coal.
• Levels of the gas can build up very quickly to levels that can make someone unwell or result in a fatality.
• Approximately 4,000 people attending Accident and Emergency each year are diagnosed with carbon monoxide poisoning.
• When CO enters the body it prevents the blood from bringing oxygen to cells, tissues and organs. It can cause symptoms such as headaches, drowsiness, nausea and vomiting.
• CO can kill quickly, in minutes, without warning and even low levels of the poison can cause lasting damage to health.
• Campers have lost their lives after taking lit barbecues into tents or caravans for warmth. A lit or smouldering barbecue should never be taken into a tent, tent awning, camping pod, caravan or campervan.
• Similarly portable gas stoves are not designed to be used inside such structures. They should be kept clean, in good working order and should only be used outside in a suitably ventilated area.
• It is tempting to move cooking equipment inside when the weather is poor, but this can quickly lead to a potentially deadly build-up of poisonous gas.
• Anyone who thinks they may have been exposed to carbon monoxide fumes should seek medical advice immediately.

Medical

Teddy Rocks Festival will have an easily accessible and clearly visible medical post. It will be manned by trained personnel, including at least one paramedic, who will be on site during opening hours to treat and advise any injury or illness.

There will also be medic foot patrols throughout the event.

Welfare

There will be a clearly signposted welfare tent at Teddy Rocks Festival, located by the medical post and the security hub.

Lost Property

There will be a clearly signposted lost property point on site, managed by our Welfare Team.

Lost Humans

There will be a lost and found persons point on site. If you lose a child, young person or vulnerable adult, head to the lost and found point or find a member of our Welfare Team who will help you.

Disabled & Carers

Disabled customers are entitled to apply for one free PA/carer ticket. The carer must be at least 18 years old by 3rd May 2019. Please purchase your ticket first and then email us [email protected] with your name and ticket number to apply for your free carer ticket.

Accessible Parking

We offer a limited number of parking spaces for Blue Badge holders, in the main car park. You will need to apply for one of these once you've booked your festival ticket - just email us [email protected] with your name and ticket number. Please be aware that these are allocated on a first-come, first-served basis.

Viewing Spots

We're an intimate festival with a 2,500 capacity, so you won't find yourself caught in a huge crowd. Although we don't have a specific viewing platform, our site is on a gradient and the area is large, so everyone will get a good view! We'll also be streaming the live performances on giant screens, so you can be part of the action wherever you are.

Toilets

Teddy Rocks Festival will have accessible toilet facilities.

Terrain

Teddy Rocks Festival is on a greenfield site and, whilst flat, there may be some hilly grass sections which, in bad weather, may be harder to access. However, we provide a number of facilities at the festival to accommodate disabled customer needs and our friendly welfare team will be happy to help if you need them.

Contacting Us

If you have any questions we're more than happy to answer them, email us at [email protected]

Volunteering

Are you over 18? Do you fancy volunteering for a great cause? Do you love wearing high-vis vests? If you're nodding enthusiastically, come and help out at Teddy Rocks. We're looking for people to guide our festival-goers from A to B, to help with bucket collections and to join our clearing-up crew. It'll look great on your CV and you can can feel fantastic for helping us to fight children's cancer!

Volunteer